Jonathan Schjott, Head of Brokerage Distribution, MGA & National Accounts at RBC Insurance, breaks down Total Cost Reporting (TCR) as a major industry shift that gives clients full dollar-level visibility into the costs of owning their funds. He explains why the advisor’s ability to connect those costs to the value of advice is what separates a transactional relationship from a transformational one. Drawing on his experience as a new advisor during the 2008 financial crisis, Jonathan shows how proactive transparency and picking up the phone turns client uncertainty into deeper trust. With RBC Insurance’s sales teams and tools behind them, advisors can reframe TCR from something to dread into an opportunity to articulate their value, strengthen relationships, and deliver the clarity and peace of mind clients care about most.

Jonathan Schjott
Head of Brokerage Distribution, MGA & National Accounts

Jonathan Schjott, BA, CLU, CFP, CHS, brings nearly two decades of financial services leadership. Since joining RBC Insurance in 2019, he has transformed sales teams and driven growth. As Head, Brokerage Distribution, MGA and National Accounts, he builds strategic relationships with distribution partners across Canada to modernize RBC’s distribution capabilities. A recognized industry thought leader, Jonathan has presented at premier conferences including LAMP, served as President of the GAMA Global Canada Board, and currently sits on the Board of Trustees for the Institute for Advanced Financial Education (IAFE).